Privacy Policy

Your trust is paramount. Learn how HearthGlow Wellness protects your personal information.

1. Introduction

HearthGlow Wellness ("we", "our", "us") values your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website hearthglowwellness.com, use our services, or interact with us in any way.

By using our services, you agree to the collection and use of information in accordance with this policy. If you do not agree with the terms of this policy, please do not access or use our services.

2. Information We Collect

We may collect several types of information from and about users of our website and services, including:

• Personal Identifiable Information (PII): Such as your name, email address, phone number, physical address, date of birth, and payment information when you sign up for consultations, programs, or subscribe to our newsletter.
• Non-Personal Information: Such as browser type, operating system, IP address, device information, and anonymous usage data.
• Health-Related Information: When you opt for personalized lifestyle advice or wellness consultations, you may voluntarily provide information about your health goals, medical history, dietary preferences, and lifestyle habits. This sensitive information is treated with the utmost care and confidentiality.

3. How We Use Your Information

We use the information we collect for various purposes, including:

• To provide, operate, and maintain our services, including personalized content and consultations.
• To improve and expand our services, content, and offerings.
• To communicate with you, respond to inquiries, and provide customer support.
• To send you newsletters, marketing or promotional materials, and other information that may be of interest to you, based on your preferences. You can opt out of any marketing communications at any time.
• To process transactions and manage your accounts.
• To detect, prevent, and address technical issues or fraudulent activity.
• To comply with legal obligations and enforce our terms of service.

4. Disclosure of Your Information

We may share aggregated and de-identified information without restriction. We may disclose personal information that we collect or you provide:

• To our subsidiaries and affiliates.
• To contractors, service providers, and other third parties we use to support our business (e.g., payment processors, email service providers), who are bound by contractual obligations to keep personal information confidential and use it only for the purposes for which we disclose it to them.
• To a buyer or other successor in the event of a merger, divestiture, restructuring, reorganization, dissolution, or other sale or transfer of some or all of HearthGlow Wellness’s assets.
• To comply with any court order, law, or legal process, including to respond to any government or regulatory request.
• To enforce or apply our terms of use (view Terms of Service) and other agreements, including for billing and collection purposes.
• If we believe disclosure is necessary or appropriate to protect the rights, property, or safety of HearthGlow Wellness, our customers, or others.

5. Data Security

We have implemented measures designed to secure your personal information from accidental loss and from unauthorized access, use, alteration, and disclosure. All information you provide to us is stored on secure servers behind firewalls. Any payment transactions will be encrypted using SSL technology.

The safety and security of your information also depends on you. Where we have given you (or where you have chosen) a password for access to certain parts of our website, you are responsible for keeping this password confidential. We ask you not to share your password with anyone.

Unfortunately, the transmission of information via the internet is not completely secure. Although we do our best to protect your personal information, we cannot guarantee the security of your personal information transmitted to our website. Any transmission of personal information is at your own risk. We are not responsible for circumvention of any privacy settings or security measures contained on the website.

6. Your Data Protection Rights

Depending on your location, you may have the following data protection rights:

• The right to access, update, or delete the information we have on you.
• The right of rectification – to have your information corrected if it is inaccurate or incomplete.
• The right to object to our processing of your personal data.
• The right of restriction – to request that we restrict the processing of your personal information.
• The right to data portability – to receive a copy of your personal information in a structured, machine-readable, and commonly used format.
• The right to withdraw consent – to withdraw your consent at any time where HearthGlow Wellness relied on your consent to process your personal information.

Please note that we may ask you to verify your identity before responding to such requests. If you wish to exercise any of these rights, please contact us at [email protected].

7. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page. We will let you know via email and/or a prominent notice on our service, prior to the change becoming effective and update the "last updated" date at the top of this Privacy Policy.

You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.

8. Contact Us

If you have any questions about this Privacy Policy, please contact us:

• By email: [email protected]
• By phone: (503) 721-4892
• By mail: 2847 Maplewood Avenue, Suite 320, Portland, OR 97205, United States